Privacy policy and cookie statement





Your privacy is important to us!



Who is responsible for the processing of personal data

Sunspeech Professional Language Services, located at Arcadialaan 14 7534 HE in Enschede, is responsible for the processing of personal data as shown in this privacy statement. Sunspeech Professional Language Services Arcadialaan 14, 7534 HE Enschede

0031-640497120

www.sunspeech.nl

Hans van de Sande is the Data Protection Officer of Sunspeech Professional Language Services. He can be contacted via info@sunspeech.nl


Personal data that we process

Sunspeech Professional Language Services processes your personal data because you use our services and / or by providing this information to us yourself. Below is an overview of the personal data we process:

• First and last name

• Sex

• Address data

• Phone number

• E-mail address

• IP address

• Other personal data that you actively provide by, for example, creating a profile on this website, in correspondence and by telephone

• Location data

• Information about your activities on our website

• Internet browser and device type


Special and / or sensitive personal data that we process

Our website and / or service does not intend to collect data about website visitors who are younger than 16 years. Unless they have permission from parents or guardians. However, we can not check if a visitor is older than 16. We encourage parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us via info@sunspeech.nl, then we will delete this information.


For what purpose and on what basis we process personal data

Sunspeech Professional Language Services processes your personal data for the following purposes: • Handling your payment

• Sending our newsletter and / or advertising brochure

• You can call or e-mail if necessary to carry out our services

• Allow you to create an account

• To deliver goods and services to you

• To be able to call or e-mail you if necessary to carry out our services

• Sunspeech Professional Language Services analyzes your behavior on the website in order to improve the website and tailor the range of products and services to your preferences.

• Sunspeech Professional Language Services also processes personal data if we are required to do so by law, such as information that we require for our tax return.


Automated decision-making

Sunspeech Professional Language Services does not make decisions based on automated processing on matters that can have (significant) consequences for people. This concerns decisions taken by computer programs or systems, without involving a person (for example, an employee of Sunspeech Professional Language Services).


How long we store personal data

Sunspeech Professional Language Services do not store your personal data for longer than is strictly necessary to realize the purposes for which your data are collected. We use the following retention periods for the following (categories) of personal data:

(Category) personal data, retention period and reason:

Personalia, 2 years and required for marketing purposes


Sharing personal data with third parties

Sunspeech Professional Language Services will share your personal data with various third parties if this is necessary for the execution of the agreement and to comply with any legal obligation. With companies that process your data in our assignment, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. Sunspeech Professional Language Services remains responsible for these processing operations. In addition, Sunspeech Professional Language Services provides your personal data to other third parties. We only do this with your express permission.


Cookies, or similar techniques, that we use

Sunspeech Professional Language Services uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Sunspeech Professional Language Services uses cookies with purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work well and to optimize it. In addition, we place cookies that keep track of your browsing habits so that we can offer customized content and advertisements. On your first visit to our website we have already informed you about these cookies and we have asked you for permission to place them. You can opt out of cookies by setting your internet browser so that it does not store cookies anymore. In addition, you can also delete all information previously saved via the settings of your browser. Cookies are also placed on this website by third parties. These are for example advertisers and / or social media companies.


View, modify or delete data

You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Sunspeech Professional Language Services and you have the right to data portability. This means that you can submit a request to us to send the personal information we hold to you or another organization mentioned by you in a computer file. You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@sunspeech.nl To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We respond as quickly as possible, but within four weeks, at your request. Sunspeech Professional Language Services also wants to point out that you have the possibility to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: Contact with the Dutch Data Protection Authority


How we protect personal data

Sunspeech Professional Language Services takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data are not properly secured or there are indications of abuse, please contact us via info@sunspeech.nl